Quality has always been a cornerstone and the foundation of Heppner Molds, and today that tradition continues.
Our quality management system has earned certification to the ISO 9001:2015 standard. This internationally recognized quality system standard emphasizes the identification, interaction and management of key organizational processes. ISO 9001:2015 specifies detailed requirements for a quality management system and focuses on the effectiveness of the quality management system processes in meeting customer requirements.
Through our commitment to continuous improvement of quality systems and processes, our customers can be assured of the highest quality products now and into the future.
Many companies claim to have high quality but how do you really know?
We take a simple approach to quality:
- Quality is defined by our customers and markets. We make sure we understand how you define quality; we then manufacture the product to exceed that requirement.
- We ensure quality through measured and disciplined business processes.
- We commit to continually improve the quality system and processes.
Heppner Molds is committed to consistently deliver quality products and services. To be a successful manufacturer, delivering a quality product consistently, efficiently and on-time is all that is required. While this all seems rather simple, it takes dedication to develop, refine, and maintain the necessary processes to make it happen. Heppner Molds has all of the processes in place, encapsulated in our quality management system.
Our processes ensure customer satisfaction; these processes include but are not limited to:
- Continual Improvement
- Corrective Action
- Control of Non-conforming Product
- Internal Audits
- Lot traceability